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IT Hardware Intern

Service Express
Internship
On-site
Grand Rapids, Michigan, United States
$16 - $20 USD yearly

Technology Enthusiasts Wanted!

Does this sound like you?

  • Passion for technology
  • Love tinkering, troubleshooting and problem-solving
  • The desire to learn new technology
  • Enjoy collaborating with a team and end users

 

Service Express is looking for an IT Hardware Support Intern to assist with IT support, system administration tasks, including Active Directory and Group Policy updates, printing, and security products such as Crowd Strike, anti-malware and Proofpoint web filtering. There will also be exposure to network administration responsibilities, including monitoring network utilization and helping to support overall network performance.

What does a Hardware Support Intern do?

  • Providing support on varied levels to our end users
  • Assist with system updates in addition to helping users identify and diagnose hardware and software problems
  • Assist in the training of end users with hardware and software systems
  • Provide technical support for workstations, software, network, printers, mobile phones, and other related equipment
  • Assist with regional office support
  • Support the team on special technology projects and initiatives

Are you a fit for this role?

  • General knowledge of computer systems, printers, hardware configurations, operating systems, and systems compatibility preferred
  • Outstanding problem-solving skills
  • Ability to explain technical concepts to those without a technical background
  • Customer service minded
  • Desire to keep up current technology trends and improvements
  • Great team player with a positive can-do attitude

 Other:

  • Salary range $16 - $20/hr
  • In-office, Monday-Friday, 8 am to 5 pm (flexibility with school schedule)
  • Travel between Sparks and Broadmoor offices - must have access to vehicle/drivers license 

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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